Do you ship overseas?
At present we only ship prints overseas.
Note: Delivery times vary for overseas shipping.
Note: If you are purchasing original artworks please contact the customer service team regarding costs associated with tax and import charges related to the country of destination.
How long will it take to get my order?
Orders are shipped within 48 hours using express overnight fully tracked courier services. International shipping: Delivery times vary for overseas shipping.
Can I return my product?
If we shipped you the wrong item or your item arrives damaged or in poor condition, simply email us a digital photo of the damaged or incorrect item and the packaging to thackerayandbrownegallery@
If you need to return a print for any other reason we ask you to email us within 14 working days of receiving your order. From there we will instruct you as to the next step. You will need to pay return postage for any item that is not damaged or incorrect. It is advisable to send any returns by a trackable method.
Can I cancel my order?
To cancel an order that has not yet shipped, have your order number available and contact our customer service team by emailing thackerayandbrownegallery@
We are unable to process cancellations for items that have already shipped.
Can I submit artwork to Thackeray & Browne Gallery?
Yes, we are always looking for new artists to represent. Please send us a link to your Facebook/website/Instagram or social media account.
Can I contact Thackeray & Browne Gallery for a press interview?
Yes, we are always keen to chat to the press about our artists, gallery, ethos and ambitions.
Can I commission work for my home or business?
Yes, let’s have a chat about your requirements.